Conversational Leadership

by The Narrative Lab and Engagement Dynamics

In this interactive workshop you will:

  • Experience effective convening
  • Experience effective facilitation
  • Become a more effective conversational participant
  • Become a more effective enabler of effective conversations.
  • Manage conflict by responding, not reacting
  • Formulate clear, well-organised messages
  • Formulate messages that get to the point
  • Direct conversations to manage and use time and resources effectively
  • Engage in workplace conversations that invite participation and increase productivity
  • Listen for information and create conversational bridges to better engage others in problem-solving activities.
  • Handle difficult conversations
  • Design messages that cover critical information to influence and build trust
  • Establish rapport and follow through on commitments to strengthen relationships
  • Provide feedback and candid communications in a helpful, non-threatening way

Who should attend this workshop?

  • CEOs
  • Executives
  • Managers
  • HR professionals
  • Consultants
  • Facilitators
  • Customer relationship managers

 Organisations are groups of people – interacting, communicating and conversing to achieve strategic objectives. Interpersonal communications are at the heart of their ability to effectively co-ordinate their efforts and work together. Two year-olds learn to speak, but this is the most fundamental aspect of effective conversation. This course teaches business leaders how to optimise and leverage this skill to unleash strategic potential

For more information contact us!